Refund policy

Return Policy:

If you're not loving what you got, send it back! blondeandblue gives you 14 days from when your order was delivered to send it back for a store credit. We do not issue refunds!!!!

Your item must be unused and in the same condition that you received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, animal hair, etc.. If any of these conditions are present a 50% deduction will be taken off of the store credit for the item(s). 

Items purchased with a 30% discount or more are considered FINAL SALE and cannot be returned. A 20% restocking fee will be deducted from your store credit if a final sale item is returned.

Shipping costs are non-refundable.

TO PROCESS A RETURN:

You must complete the return form found in our RETURN PORTAL linked below before mailing back your items.

https://shopblondeandblue.com/apps/redo/returns-portal

Please include your packing slip with your return. We ask that you wrap all items neatly or place them into the original wrapping. If a final sale item is sent back that amount will be deducted from your store credit. 

Please allow 3-4 business days for us to process your return once we receive it. Once it has been processed, your store credit will be emailed to you. Check your spam folder because sometimes gift cards want to go to spam folders. 

We do not offer exchanges.

For questions regarding returns please email returns@shopblondeandblue.com

About Re:do

Checkout with the $1.98 Re:Do product for free unlimited returns for store credit on your order if needed and send it back for FREE if it doesn’t work.

If you forgot to checkout with Re:Do no worries! You can purchase a label through them with discounted shipping rates saving you time and money! Route can NOT be added to an order after the order has been placed. It must be purchased with each order!

 Afterpay Orders:

If an order was placed through Afterpay and the item was returned you are still responsible for paying the remaining balance for the returned item through Afterpay. A store credit will still be issued.

Damaged items:

Damaged items must be reported within two days of the delivery confirmation on your order.  Please email us at returns@shopblondeandblue.com and send pictures of any damage.